Tag Archives: Hong Kong

I ♥ Benefit – We Are 5 gift set

A shopaholic and her money are never more quickly parted than when the words ‘limited edition’ and ‘exclusive’ appear in press releases. So kudos to Benefit for managing to score on both fronts with their latest gift set, celebrating their fifth birthday of being sold in the fragrant harbour.

Limited to 3000 sets, exclusive to Hong Kong only, the We Are Five gift set includes five Benefit favourites, specially-packaged to look like the HK skyline. Adorable, cute, classy – and a bit of a steal too, retailing for $990 (the retail value of the products bought individually is $1430).

The products are all tried-and-tested bestsellers, with only the inclusion of Woman Seeking Toner raising a few perfectly-arched eyebrows. I thought we’d long ago agreed toners were obsolete in our beauty routines… oh well, maybe it’s a Hong Kong thing. The other products are That Girl Primer, which I have been desperate to switch to after a long and not entirely happy experience with Make Up Forever’s HD seaweed green primer; PosieTint, the petal-pink version of cult cheek-and-lip stain Benetint; the ever-popular Dandelion Blusher and Dr. Feelgood, a sort-of magic balm that I’ve been looking for an excuse to afford ever since a Benefit beautician showed me its many virtues a few years back.

The fact that these cosmetics have been put in pretty limited-edition packaging in a pretty limited-edition box has given rise to a new dilemma that I usually only face with my Collector Edition Barbies – to de-box or not to de-box? Of course, I must de-box (no, I was never contemplating just putting it on a shelf and stroking it lovingly on occasion) but it is killing me a little on the inside. Expect full reviews at a later date!

Is the juice worth the tweeze?

How cute are these novelty tweezers?!

These are exactly the sort of pretty little things that I love – and exactly the kind of pretty little things HK offers by the bucket-load!

Only HKD$10 from Ella (a great shop for spending hundreds of bucks on several other pretty cute things too – don’t say you weren’t warned).

You can’t have your bread buttered both sides…

…Except you can at Style2 Restaurant. And it’s garlic butter. And it’s as amazing as that sounds.

Honestly, this may be the best garlic bread I’ve ever tasted. I’m not entirely sure how it’s made – toasted, fried, made by the garlic bread fairies – but it’s delicious and possibly a meal in itself. What I do I know is that I somehow winded up with four on my last visit.

It’s double the thickness of normal toast, meaning it’s golden crispy on the outside yet still soft and fluffy on the inside. And it’s double the deliciousness of normal garlic bread because it has garlic butter on both sides. Yes, you heard right. Why has no-one thought of this genius before?!

It comes free with some set meals, with others you add $6 for a slice or you can order it as a side of 2 slices for $18. But at the moment, for the whole of April, they’re giving it away FREE. I’ve obviously been trying to rack as many visits up as I can (the rest of Style2’s food is good, the atmosphere is nice, the staff are really helpful even though there’s no 10% service charge… and the menu is a Chinglish-spotter’s delight). What’s more, they’re open until 3.30am, meaning I could presumably get my garlic bread fix whenever the urge takes me. And believe me, it’s been taking me rather frequently these days!

UPDATE: Style2 is now closed.

Style2 Restaurant, Shop E F, G/F Tung Po Building, 483-497 King’s Road, North Point, 2811 1515

Bliss Triple Oxygen Energising Cream moisturiser review

As regular readers may know, the day where wonderful PRs sent me a bag full of Bliss bounty was one of the happiest in my life. Having been testing the Triple Oxygen Energising Cream for a good month now, I feel it’s time to make it my very first Beauty Spot and I’m afraid it’s bad news for my loyal Aldi moisturiser.

It’s basically a tub of loveliness. It’s beautifully lightweight (especially advantageous in this muggy HK humidity) and gets absorbs by the skin so easily, it barely needs rubbing in. It smells gorgeous and fresh, without being either overpowering, artificial or medicinal. It comes with some clever-sounding science stuff about how the pairing of oxygen and vitamin C helps cell respiration, collagen synthesis and skin hydration.

But all this is relatively unimportant compared to the bare bones – this stuff works. Rather like the Triple Oxygen Mask (soon to be a Make-Up Miracle – you heard it here first, folks!), it genuinely makes your skin look wonderful. As in lighter, brighter, softer and glowing. Dull skin is banished with all the effectiveness of a fairy godmother; I didn’t actually believe moisturisers could work such relatively instant wonders. Given the recent stresses of my job, this cream is about the only thing saving me from looking like the sleep-deprived energy-depleted dead-girl-walking that I feel (although the matchsticks propping up my eyelids are a bit of a giveaway).

Triple O Cream (not to be confused with the burger joint of the same name) is designed for use both morning and evening, which has pros (no need to buy two creams) and cons (uses up faster). But so far, it looks like one tub might last for at least 6 months, even with such regular use, hence justifying the HKD $420 price tag. It looks like a case of having realised the grass is indeed greener, I’m not sure I could return to the cheaper though perfectly functional astro-turf on the other side (that’s the Aldi moisturiser btw, for those that aren’t fans of an extended metaphor).

So it’s buh-bye sallow stressed complexion, hello radiant revived skin. Not bad work for a thirty-second routine rub of Triple O cream, eh?

P.S. Still waiting on other nice HK PR-types to start sending me free make-up to review; I’m twiddling my thumbs at rachelmread@gmail.com

Edit: Sadly, my prediction of the tub lasting 6 months was a little optimistic. With twice-daily use, I managed to eke it out for about 4 months; the shape of the pot is a little misleading as it’s only a cylinder in the middle filled with the moisturiser, not the outer edges too.

Bliss Triple Oxygen +C Energising Cream, $420, available from Bliss Spa in the W Hotel, Kowloon and counters in FACES (Tsim Sha Tsui) and Lane Crawford (Times Square, Causeway Bay and Pacific Place, Admiralty)

Hong Kong Museum of Coastal Defence – Escape to Waichow Exhibition: I’m talking bout a whole lotta history…

Boys will be boys…

One of the downsides of having a boyfriend with a history degree is that he is prone to parroting “interesting” history facts whenever we’re out and about town (to be fair, I do the same with Disney trivia and Girls Aloud lyrics, so I shouldn’t complain). Having put off a trip to the dryly-named Museum of Coastal Defence for practically as long as we’ve been going out, I finally capitulated last week.

Someone in HK’s marketing department is clearly missing a trick, as the place would much better (if not entirely politically correctly) be named Hong Kong’s Wartime museum, hence instantly snagging an instant demographic of 7-14 year old boys (or just boys in general… the two twentysomethings I went with loved it). Built around Lei Yue Mun fortifications, the museum details how Hong Kong has defended itself from various attacks, invaders and general baddies over the years. It’s a little short on actual exhibits because the exhibition is the place itself; get your walking boots on if you plan on exploring every caponier, ditch, underground magazine, battery, gun, jeep, cannon and ruined wall with visible bullet holes in. (The torpedo station is well worth a look though and the views, as seen below, over Lei Yue Mun and across the harbour are stunning).

What did strike me is that, despite HK’s frequent attempts to make itself ever newer and shinier (as evidenced by the many front page stories of the government trying to tear down historical buildings), history really is all around. The museum details the remains and ruins of all the other fortifications around Hong Kong that are around if you care to look. OK, it’s not the palaces, country houses and spectacular cathedrals that Britain excels at and exist even in some of the sleepiest of villages but seeing and touching the bullet holes in that wall still sent a shiver down my spine. A 19th century hand-drawn map of Hong Kong is also startling in revealing how history exists in what’s not there – coastlines in today’s HK have been entirely redrawn as land has been reclaimed.

Photo Copyright © Marion Udall

After a couple of less-interesting rooms about how Hong Kong defended itself from pirates in ye olden days (with an exhibit of embroidered armour made from silk and reinforced with ummm… cotton – looked beautiful, can’t imagine it keeping the arrows out), you hit the good stuff – World War II and the Japanese occupation (if by good stuff, you mean rivettingly horrifying). Connected to this is a special exhibition called Escape to Waichow, a truly amazing story that I knew nothing about and which more than justified the visit.

It’s a story that’s itching for a Band of Brothers television mini-series at least, if not a big screen epic. It’s a tale of the kind of unparalleled courage, bravery, fighting spirit, doggedness and sheer good luck that just doesn’t seem to happen these days. The actual exhibits are by-the-by (newspaper clippings, uniforms, medals) but it’s a story so remarkable that it could be written in Morse code and still remain enthralling. Time for some details (excuse factual inaccuracies, I’m working largely on memory)…

Escape to Waichow – HMS Cornflower survivors

As the Japs were attacking and the surrender of Hong Kong looked inevitable at the end of 1941, an escape plan was put together to smuggle out some senior officers. Even before this party got on the boats, the route was fraught – their car was stopped by Japanese soldiers several times and they were only able to proceed thanks to one Henry Hsu, whom you’ll hear more of later, shouting ‘Banzai! Long live the Emperor!’ in Japanese. On reaching the harbour, they were told the MTBs they were supposed to have taken had left so they then had to rush to get sixteen gallons of petrol to power the ship that they could find (HMS Cornflower). I remember reading that some officers has been told to leave without the Chinese contingent but refused. Once they finally took to the sea, the barrage began – rifles, machine guns, shells.

They had to bail out. One was shot in both legs, another killed outright, another shot and drowned – Admiral Chan Chak only had one leg to start off with! As he handed someone else a lifejacket, he was shot in the wrist. As Henry Hsu removed his artificial leg (where he had HKD$40 000 stashed away) so Chan wouldn’t be weighed down for the swim, Chan shouted, ‘What should we do?!’ Hsu’s answer was ‘Pray to God!’; Buddhist Chan replied, ‘If we make it out of here, I’ll convert to be a Christian!’. Needless to say, one-legged Chan (with the help of Hsu, who was conveniently a champion swimmer too) made it ashore, became known as the Nelson of the East, was awarded a KBE and duly converted. My friend would also like to point out: ‘One leg, one arm = auto badass’. No prizes for spotting him in the photo above.

David MacDougall, of the Ministry of Information, was shot in the shoulder. He practically bellyflopped in, was unable to swim for long on his front, kicked his shoes off after nearly going under twice and managed to reach the shore – fully clothed, with a pistol strapped to his waist – on his back. Another of his colleagues swimming to shore heard one of their colleagues drown noisily behind him. All this while still subjected to ceaseless gunfire from the Japanese. [Another crew member who couldn’t swim and remained drifting on the boat even managed to get rescued – talk about lucky!]

Upon reaching China, they still had an arduous journey aided by guerrilla Chinese – through the jungle, some not wearing shoes, many suffering from injuries and illness, freezing at night. When they reached Waichow, they were treated to a hero’s welcome although it would be four years and many thousands of miles until some of the British finally made it home. The famous photo of the 68 escapees from all the boats (shown below), invaluable in tracking down descendants and piecing together the story of this ‘great escape’, was taken with the photographer’s last glass plate – luck again!

I’ve not even done this incredible story justice. Many of the survivors went onto great things in high office – mayors, governors, Hsu in the International Olympics Committee. Another became arguably the most famous Coastal Forces Commanding Officer of WWII. The majority of the Cornflower party led long lives, with many only dying in the last few years, in their late eighties and early nineties (Hsu in 2009). I’m not a great believer in faith, as can be evidenced by my reluctance in joining in my school’s prayer meetings (they occur in Chinese, I was once told we were praying the air conditioning got fixed – excuse me if I think God has bigger things to worry about) but you can say that someone out there wanted these men to survive. Wonderfully for us, they survived long enough to leave detailed accounts of their amazing lives – some in diaries and letters, others in audios that you can listen to in the museum and others simply by living long enough to procreate and produce sons, daughters and grandchildren who can also share their memories and are keeping their ancestors’ legacy alive (they retraced the journey last Christmas).

I couldn’t help but wonder what would be left of our generation now the paper trail has dried up. Seems unlikely a Google cache of my blog will still be about – will all that’s left of me be the worksheets I’ve made for kindergarten?! Then again, do we have anything worthy enough to write about that could warrant an exhibition?

Anyway, the Museum of Coastal Defence is well worth a visit, especially whilst Escape to Waichow is on (hopefully they will make it permanent). It’s a story too incredible to not learn about. Entry is just $10 (free on Wednesdays) and the whole shebang will take a good 2-3 hours if you read thoroughly and intend on exploring the fortifications (so a nice day would help). The charmingly amateur café would make England’s cultural bods shriek – hand-written signs on scraps of paper, plastic garden chairs, one bloke hand-cooking everything in the kitchen – but everything else is informative, professional and well… not as boring as expected. And at least I can now pre-empt some of boyfriend’s history trivia with a few sneaky facts of my own!

Museum of Coastal Defence, 175 Tung Hei Road, Shau Kei Wan, +852 2569 1500. Open 10am-5pm. Entry $10, free on Wednesdays, closed on Thursdays.

Check out this website, run by one of the survivors’ son and from where I got the pictures of the escapees, for more about the incredible (yes, I feel I haven’t used that word enough) Escape to Waichow.

Sawdust Desserts restaurant review – ice ice baby

I decided the perfect ending to our pirate jaunt would be ice cream (well, it’s the perfect ending to a lot of stuff really). We headed off to the Häagen-Dazs behind the World Trade Centre in Causeway Bay, only to discover it was closed and re-opening about three doors down, so we set about wandering aimlessly (walking off that soft shelled crab!) until we found somewhere to feed my craving – and eventually struck upon a little local place that our friend assured us sold ice cream.

This wasn’t ordinary ice cream though, this was folded shredded ice cream. It looks pretty but doesn’t really taste that much different from regular ice cream – well, once my head had got round the fact that it wasn’t eating crispy duck or shredded pork. My poor boyfriend got saddled with the strawberry one because I didn’t just want photos of chocolate and errr… that one wasn’t as nice, a bit watery and tasteless. So he sprinkled sugar on it. I’m not really sure if that helped.

I presume it’s a special machine (or a gifted origami-ist) that creates the folded effect; it seems to come out a little more sorbet like, with the menu calling it ‘snow ice’. They’re pretty cheap ($32), come with a choice of fruit and there were lots of other “interesting” flavours (Yakult, peanut) on offer that none of us were brave enough to try. You could even get some two-tone ones that would have made for nicer pictures but alas, I didn’t want to give up my pure chocolate hit for ‘plus vanilla’. Sorry!

A refreshing end to the night.

Sawdust Dessert, Shop C, G/F Shining Building, 477-81 Jaffe Road, Causeway Bay, Hong Kong, 2893 8311

Satay King restaurant review – ahoy there, mateys

The food is possibly the least interesting thing about Satay King, a very popular chain of restaurants in HK (their website suggests traffic of 22 million people monthly, which seems staggering and could be Google Translate having a laugh).

Instead, it’s all about the décor – a local re-imagining of Pirates of the Caribbean that makes you feel like you wandered into a lost zone from The Crystal Maze (‘a mystery game please, Richard!’) – and the ingenious ordering machine. The sooner every restaurant installs one of these babies the better, as it cuts out at least half an hour of waving at waiters determined to ignore you. Basically, you press one of five buttons (Order, Water, Bill, Service or Cancel, just in case you’d jabbed the wrong button in excitement) and lo and behold, someone appears. Magic, especially for a restaurant as busy as this one.

The décor really is something else. The designer clearly took the theme and ran all the way with it – with a yo ho ho and bottle of rum from the looks of things. In Disneyland Paris, there’s a restaurant called the Blue Lagoon which is actually inside the Pirates of the Caribbean ride (you can wave at people!) and the Imagineers really should take a poke round Satay King sometime to see the madness they may have inspired. The place drips with pirates – by the entrance, hanging off the ceiling, you can even sit next to one! But even then, there’s a few touches that you can’t quite account for – this grinning table leg totally freaked me out and I just love the madcap way they’ve attached this wheel to the ceiling and draped it in multi-coloured fairy lights. You can never go wrong with multi-coloured fairy lights; as Caitlin Moran once said, they’re the MAGIC ONES. At least it’s all relatively unobtrusive – it’s not like the waiters are dressed as pirates and thrusting their cutlasses under your nose – and it’s certainly not boring. I’d say it’s good for a HK restaurant to have a sense of humour about it’s interior, but I’m not entirely sure humorous was what the designers intended.

Once we cut out the magical machine and the pirate theme, we’re left with average, although very reasonable for sit-down-on-proper-chairs waiter-serviced restaurant, food. Lots of it is cheese-baked, deep-fried or possibly some combination of both, so not the best place to head on a diet. And they have a full English menu, so gwei-los can get it on the action too.

The best thing to order is the set meal of Pork White Curry. It’s totally delicious – the sauce is creamy with a subtle lemongrass flavour that’s very moreish and there’s lashings of it (I’m one of those that can’t eat my rice dry). The pork is lean and crispy on the outside and ordered as a set, it comes with a big bowl of rice that was enough to share between the three of us, a side of your choice (we opted for Prawn Rolls – tasty and light) and a drink. Bargain at only $50 or so (sorry, I didn’t note prices and the receipt is in Chinese).

My boyfriend is obsessed with soft shell crab and this double portion ($88) was not the best we’ve had, but definitely not the worst. It comes peppered with that amazing rock salt/spice stuff that would probably make sawdust palatable. Together with another three dishes (two snacks and one main) plus three drinks and 10% service charge, it still only came to $80 each. And you get a free bottle of their signature XO chilli sauce at the end. Yes, you can probably eat much cheaper at your local cha cha deng, but you wouldn’t be getting the pirates then would you?

489 Hennessy Road, 9/F Causeway Bay Plaza, Causeway Bay, Hong Kong, 2893 6667; see all branches of Satay King in Hong Kong here


A Bliss-full day

Apologies for the lack of posts but I have spent the last week struck down with gastroenteritis – a week of being bed-ridden and existing on nothing but congee and clutching at my stomach. So it’s only now I can tell you about the amazing thing that happened to me last Friday morning…

If there’s one thing I don’t mind being woken up early by, it’s this:

There can’t be many better starts to a working day than a Chinese courier bearing gifts. Let’s take a sneak peek inside:

So that’s a bag full of Bliss goodies for those of you not in the know. I regard Bliss as Benefit’s smarter yet stunning sister – the two companies share a sense of humour and playfulness that I adore (pun-writer’s dream Bliss product names: Fatgirl Slim, Love Handler, Quadruple Thighpass, whilst each box opens with the missive ‘You look spa-velous!’ on the flap) married with top quality product. Bliss majors in skincare and body treatments (it’s the scientific wizardry behind the skincare that makes them smarter than Benefit fyi!) in-line with where it all started, their delightful modern luxury spas. Founded by Marcia Kilgore (who now oversees the brilliant Soap & Glory range, available at Boots in UK), Bliss spas offer up not just luxury but a sense of cool, fun and free brownies. Yes, you read right, free brownies. No wonder Kate Hudson, Oprah Winfrey and Jessica Alba are fans.

Receiving this bag of Bliss bounty is possibly one of the best days of my life – apart from my day spent at Bliss Spa itself, of course (and yes, I filled up on the free brownies, no doubt undoing all the good work the Bliss beauty therapists had spent hours on). It comprises of the Bliss Triple Oxygen Trio – energizing face mask, cream and eye mask – plus a lovely handwritten card telling me to ‘stay beautiful’. Note to PR companies worldwide, *this* is how it’s done. This, rather than the daily irrelevant spammage I receive as music/style editor for Teentoday, is the way to ingratiate yourself to your customers. Any other HK-based PR agencies wishing to bestow me with samples, I’m only an e-mail away at rachelmread@gmail.com (and you’ve got a tough act to follow!).

I was recommended the Triple Oxygen face mask by my Bliss therapist after my treatment, and ever since, it’s been waiting in the Make-Up Miracles vaults for me to shout from the rooftops about how brilliant it is so expect to see that get the full glowing write-up soon; I’ll save proper reviews of the other products (and even my trip to Bliss Spa at W Hotel HK if you’re lucky) for later, once I’ve had a chance to try them out. This is just a post to say a big thank you to Bliss for just proving why they’re totally at the top of their game.

SML restaurant review – does my tum look big in this?

UPDATE: SML is now closed.

Originally, this was going to be a write-up for one of my fave restaurants in HK, Tapeo on Hollywood Road, Central. Alas, once the tapas arrived, I was simply too ravenous and dug in without a second thought to the camera kicking about in my bag (so until I visit again, let me just tell you their Squid a la Plancha is the most tender, flavoursome squid I’ve ever eaten and their platter of Manchego cheese, honey and toast is more divine than words, photos or thoughts can ever do justice to – we polished off two plates, one rather spuriously as ‘dessert’…).

sml baby

Never fear though because the restaurant I am going to write about is pretty much the next best thing to a tapas joint, without actually being one. SML is one of those genius/ridiculous concepts that seems so head-smackingly obvious, you wonder why it hasn’t been done before (and yes, I’m expecting to be inundated with people telling me it has been). All dishes come in the eponymous ‘small, medium or large’ sizes, meaning complaints about portion sizes at least will not be gracing your end-of-meal comment cards. Cute concept, right?

The menu features dishes from nearly every cuisine you can think of; basically, an international tapas! I think you’ll get a fairly good idea of this from our selection (we ordered small everything), which basically reads like we threw a handful of pushpins over a culinary map of the world and ordered accordingly. I would describe the food as solidly good rather than great – true of the truffle prawn toast ($38) and lasagne ($43), with the creamy, meaty lasagne being the better of the two. The Jamaican coconut chicken curry ($48) was an aberration to nearly every element of its description though; there was very little Jamaican, or even coconut-y, about this ‘boil-in-the-bag’ curry and the chicken was distinctly unappetising, two huge hunks still on the bone and when cut open, revealed gristle, fat and disturbingly pink meat.

We tried to correct our mistake by going for the sizzling chicken fajitas ($67), a little pricey given you only got two wraps (although enough filling and dips for more!) but tasty nonetheless. The star of the mains was, in fact, a mere ‘bits n bobs’ player – the chips with sea salt, truffle and some sort of unidentifiable, probably very fattening but obviously therefore delicious dip. These were fresh and hot, soft yet crispy and guess what, the only things we ordered in medium ($26). You can take the girl out of Britain but you can’t take the Brit out of the girl… I swear that you could sprinkle that sea salt on paper and I’d probably lap it up though.

Desserts definitely require further exploration, as we only had room for the pot of chocolate ($27 – unremarkable and with two bricks of fudge on the top that we weren’t fans of) and the to-die-for profiteroles ($20). Well, in the small size, that should read profiterole singular but the pastry and cream was feather-light and it came bathed in a gorgeous butterscotch sauce, like melted Werther’s Originals floating to heaven. I’m not ashamed to say I practically licked the bowl clean. The drinks menu, with an extensive list of lip-licking cocktails, is also worth a look although I’ve heard the sizes for wines is a bit of a joke (one gulp max even at large, apparently).

lights

The quirkiness of the concept is followed all the way through, from the décor to the small design details. So I loved the little messages on the crockery (‘scrumptious’, ‘more please!’, ‘still hungry?’) and the ingenious way the menu was split up – the mains divided into Land and Sea (for where the animal making up your dish roamed when it was alive), Liquids for soups, Bits n Bobs for sides, Raw & Green for salads and Happy Ending (keep those perverted sex jokes to yourself!) for desserts. The ambience was lovely and relaxed, with some interesting little features; pictured are the punked-up Lego ‘SML baby’ outside the restaurant, the cool light fittings and one of the sweet $10 Ikea cacti that are thrown about the place with artful abandon.

It’s the little things that are ultimately what make the big picture great (as is always the case with Press Room Group restaurants, like The Pawn and The Press Room itself), so I can safely say it is those small touches and quirky twists that will have me coming back to SML again. Well, that and the angelic butterscotch sauce of course.

SML, 11/F, Times Square, 1 Matheson Street, Causeway Bay, Hong Kong, 2577 3444; open 11.30am-11pm.

Sephora no mora…

Terrible headline aside, the very serious news this post brings you is that Sephora is closing in Hong Kong.

As a VIP member of Sephora (i.e. I have a loyalty card), I received an oddly-worded email last week telling me Sephora was ceasing ‘operations in Hong Kong market for strategic reasons’. All my VIP points would expire on March 31 but in the meantime, there was a clearance sale with up to 70% off to be had. My boyfriend and I duly made the trek to Mong Kok this Saturday and the photo of crazed women screaming that accompanied the email (see below) turned out to be scarily accurate. The shop was literally teeming.

sephora 2

I duly deposited my boyfriend in the 40-minute long queue that snaked around the entire shop whilst I tried to grab some bargains. What became obvious was that half these bargain-hunters had never set foot in Sephora before – as they jostled over the near-empty concession of Sephora’s own range of make-up to grab one of the few horrible shades of eyeshadow that remained (who cares?! It’s only $10!!!), I simply darted downstairs where an identical counter stood, albeit much better-stocked and in a location where I was able to breathe without getting my face wedged up someone’s sweaty armpit.

HKers are notoriously crazy for bargains – I’ve seen a line snake down an entire road in Causeway Bay for what turned out to be free mini-packs of Tic-Tacs, cordons set up at midnight for the Lane Crawford sale and when Happy Valley Racecourse gave away some free souvenir gift-sets, several elderly people were injured in the ensuing crush and commotion – so the crowds at Sephora did not surprise me. They certainly surprised the staff who looked on with an air of bewilderment and fear, like aliens shown the store to illustrate the concept of ‘crowd’ (or merely ‘crazy HK people’).

I might not know much about business (although according to Sir Alun Sugar, all it takes is an ability to not bull-shit or arse-lick, in which case I’m good to go) but I do know about make-up and Sephora’s demise is frustrating because they were doing so much right and had spotted a unique position in the sprawling HK cosmetics market. Unlike standalone stores selling just one brand (MAC, NARS, Clinique), Sephora housed several under one very spacious and luxurious roof. So do department stores like Lane Crawford, I hear you cry – but there, each concession is manned by an individual who takes the trouble to give you the hard sell for their brand alone. Other cosmetics stores in Hong Kong offering several brands certainly do not fall into the leisurely shopping experience category. Watsons and Mannings are more pharmacists, stocking standard drugstore cosmetics brands alongside cough medicines and condoms, whilst the likes of Sasa, Colormix and Bonjour are akin to cosmetics cash-and-carries – yes, their stuff is a little cheaper than the recommended retail price but that means stock supply is unpredictable (we couldn’t possibly speculate as to its ‘fallen off the back the van’ nature), any customer service above the likes of ‘That’ll be $20 please’ is out the window, and goods are stuffed into the shop with about as much care as a toddler cramming toys back into play-box.

Sephora’s staff were genuinely knowledgeable about all their ranges and offered relatively unbiased recommendations. The downstairs floor that so many of the bargain-hunters didn’t even know existed housed dressing tables where you could get free make-up consultations and apply different products to your heart’s content. The VIP card was not exactly a great deal (then again, what loyalty cards ever are?! but at least it was making an effort to give something back, with less strings attached than most VIP cards I’ve picked up along the way (ridiculously-high minimum spends are a perennial favourite).

And Sephora’s own range of make-up was brilliant. Their range of cosmetics was huge, covering every product under the sun, and married quality with reasonable prices. Their skincare range was equally dependable without costing the earth and their range of accessories (brushes, bags, tweezers etc) was extensive. This range was, of course, the most heavily discounted in the closing down sale and I stocked up on their eyeliner pencils (with a range of colours in such great quality bettered only by Urban Decay’s 24/7 pencils IMHO) and their cleansing water, a fantastic product that tackles eye make-up too whilst being gentle and not at all greasy. Basically, for someone that misses Boots and its brilliant Advantage Card as much as I miss anything from England, Sephora was the closest I could get.

That’s not to say they didn’t do anything wrong. The Mong Kok location raised expertly-plucked eyebrows from the start. Mong Kok may be a tourist hotspot for its Ladies Market (an open-air street market selling cheap tat souvenirs and designer fakes) but with its array of street food, pokey shops and hectic bustling streets, the atmosphere is very “local”. Sephora, with its feeling of quality, luxury and an airy ambience, would have fared better amongst the designer stores of Tsim Sha Tsui, the fashionable shopping mecca of Causeway Bay, or in gweilo central, the cunningly-named Central.

Elsewhere around the world, Sephora stores stock brands or items exclusive to their stores as prime draws to make-up mavens like myself. But Sephora HK was filled with brands that you could have procured easily at the same price in department shores or even in their own shops in malls without having to brave the Mong Kok masses (and potential acid attacks), whilst the few exclusives they did garner (excepting the BareMinerals range, for which there was a lot of positive press) did not have great brand recognition. Take just one look at the list of brands on either Sephora France or US to see how we’ve been short-changed here.

And, as the bargain brouhaha described above shows, a few more sales, promotions or freebies couldn’t have hurt – Sephora’s regular VIB promotions are the stuff of legend on beauty blogs worldwide. I hope somewhere out there a Sephora executive is reading this blog and making careful notes, as I’m sure Sephora will return soon enough (they already have 41 stores in China and over 1000 globally, though strangely none in the UK). And next time, Mr Sephora man, please bring Urban Decay with you.